Client Review on Samwise Delivers

Kevin Neuer

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Kevin Neuer

Negative Review

October 07, 2019

1.0 / 5.0

Reviewed on Oct 07, 2019

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I don’t review often but I don’t believe I have ever been serviced this poorly , I placed an order for delivery when I usually order carry out have been here about 100 times over the years since we have kids. I order at 225pm was quoted 30-40 minutes . I waited 50 minutes for not pizza no update so I called in o get a update . Was told by Teresa that my pizza was 5 minutes away . I proceeded to wait another 35 minutes and didn’t receive as much as a phone call let alone my pizza so I called in asked to speak with the Gm and was told by Teresa she is the gym which I know for a fact she is not since i frequent this location .I canceled my order and received no food for my hungry kids after over an hour and a half of waiting I got told that my pizza would arrive shortly . They are in desperate need of customer service training . You have lost a loyal customer with a family of 7 I’ll take my business to ballpark across the street much better quality .

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Client Review on Samwise Delivers

Kevin Neuer

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Client Review on Samwise Delivers

Kevin Neuer

Kevin Neuer

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