Client Review on Sarah's stem shop

Miranda Gil

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Miranda Gil

Negative Review

July 07, 2018

1.0 / 5.0

Reviewed on Jul 07, 2018

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I have NO clue how this Doctor's reviews are SO high. I had the most incredibly awful experience with Dr. Sarah Vakkalanka and her entire staff. She performed a tonsillectomy and septo-plasty. At first our appointments were pleasant. But when it came to the morning of my surgery she was over an hour late! And when she finally arrived she was quite rude and short with my girlfriend and I. She didn't even apologize for being late!Then to add insult to injury, she left immediately after she performed my surgery. She merely called my girlfriend, gave her a few rushed instructions and hurried off the phone. My girlfriend was only 10 minutes away when Dr. Vakalankka called her. By the time she got back to the surgery center the doctor was already gone. We had to rely on the surgery center staff to assist us. We REALLY needed her to be around because every pharmacy in town was REFUSING to fill the prescription she had prescribed me. Most pharmacists said it was too high of a dosage or they didn't carry the medication. But of course we couldn't get into contact with her OR her office post-surgery - apparently the phones weren't working. Either way, the doctor wasn't returning our phone calls and the office wasn't answering AT ALL. We would leave messages and no one would call us back.After hours of no response we finally were helped but it was a serious nightmare.Finally, last month I experienced sever bleeding from my nose out of nowhere. We called Dr. Vakkalanka and she instructed we should go to the ER and have the staff call her once we were there. We hoped she was finally going to provide the bedside care and post-surgery care we had been initially hoping for. Unfortunately we were proved wrong. We were admitted into the ER less than an hour after speaking with doctor. Of course when the staff calls her, we can't reach her. We call her staff and they were equally as unhelpful.After hours of stress, phone calls, and LOTS of lost blood, the poor unequipped doctors at our emergency room managed to stop the bleeding but I was in EXTREME pain. We were instructed by Dr. Vakkalanka's staff to see the doctor in her office at 2pm. Her staff was incredibly rude to my girlfriend and me. The doctor showed up 35 minutes late (again, didn't even apologize) and all she did was suck the dried up blood out of my nose - she couldn't identify what caused/why it was bleeding in the first place. We were out within 15 minutes. We just recieved a bill in the mail and I'm appaled because she seriusly did NOTHING. If anything driving out to her office only provided us more strife and pain.I WOULD NOT RECOMMEND THIS DOCTOR OR OFFICE TO ANYONE!!! PLEASE do yourself a favor and find a different doctor. HIGHLY DISSATISFIED!

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Client Review on Sarah's stem shop

Miranda Gil

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Client Review on Sarah's stem shop

Miranda Gil

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