Client Review on SB Top Shelf Delivery

Jena Alcantar

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Jena Alcantar

Neutral Review

June 04, 2020

3.0 / 5.0

Reviewed on Jun 04, 2020

Feedback:

I go here every week and most of the staff is really helpful. However since COVID-19 they have been less helpful and more focused on pushing people along. I go for in store pick up and they say delivery is faster is you don’t know what you want. Ok so I order delivery, they give no time frame at all but I’m trying to be patient , 2 hours in I call, she says I’ll be the first one on route once the driver leaves ( I live 4 mins away) I wait another hour and call she says now I’m the second on the route and it could be another 40 mins. I ask why and say it’s frustrating because there is no time frame given. They weren’t able to accommodate me at all and just said it’s the “process” . I am kind and understanding but it’s frustrating when your a loyal customer and your kindness is being taken advantage of.

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Client Review on SB Top Shelf Delivery

Jena Alcantar

Jena Alcantar

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Client Review on SB Top Shelf Delivery

Jena Alcantar

Jena Alcantar

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