Client Review on Shine Meds

Stephanie Cloo...

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Stephanie Clooney

Negative Review

July 06, 2019

1.0 / 5.0

Reviewed on Jul 06, 2019

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It took 7 days for them to send my referral requests to my insurance co, which seemed a little too long. I had to wait a month just to see a PCP so this is not great for someone like me who has a few complicated conditions. I was treated like a drug abuser when i asked why there wasn't a referral for pain management even though the nurse practitioner and I talked about it. It turned out to be an oversight on their end but I did NOT appreciate the scorn in the eyes and tone of the nurse who checked me out as if I was an abuser trying to score drugs instead of being a patient with a 15 year history of degenerative disease in my spine. That being said, I did like the doctors there.

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