Client Review on ShowGrow Las Vegas

Stacey Rummel

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Stacey Rummel

Negative Review

May 08, 2020

1.0 / 5.0

Reviewed on May 08, 2020

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Update to last review I called again to speak to someone wish I had got their name but they were extremely rude and I unhelpful. I told them I have screen shots proving what I’m telling them she’s trying to claim she didn’t see my order or some BS. Well weird how now they have taken down my reddit and yelp reviews something shady is going on here take business elsewhere. If there is an issue with your order here prepare to get hung up on. Tea professionals here guys!Dont even know where to start,put simply Im going to not shop here unless my problems are properly addressed. I really felt so under valued and have never felt like the workers didnt care at all till yesterday, i get that it was busy but, Each of the things that went wrong could have been prevented. If your eployees actually followed up with guest before sending driver blindly. Your employees all need to work together to make sure your atleast calling guest before heading out to contirm quanity, prices, specials, number of items, are they using points, etc This would have saved me additional.$$Instead they blindly charge me unplanned CASH of the airpro cart i was suspossed to redeem "loyalty rewards " to get one free (lucky i had someone here to lend me money as i was also unaware you that u have "an all or nothing"per driver, policy when it comes to paying I jad no choice but to pay. ,This is so dumb !!! soooo you, YOU guys forgot to deduct my points and now im being denied my entire 200 order if i dont take that additional item. Change that ploicy like today and please communicate more like most other shops do nowadays. p 13 calls 3 times oe more to keep you updated check for Qs concerns etc etc....Next problem... I loook at recipet and I am a medical pat have been about a yearor 2 now, i was charged about $30 extra taxes as a rec? I called, (Taylor, so unhelpful i couldnt beliebe she has a voice to company and sale procedures, ) This is my first revieww i made this account just to report my horrible exp on 420.She was rude i was shocked just terrible and according to her "nugs and shake ok to market the exact same". 7g tinybuds r SHAKE in my situation one jar is perfect thr 2nd one is worst ive seen in a while i only buy top tier, she didnt seem very educated.(The shake is the least of my concerns now)Business 101 if your employees are too buys with customers invest in a phone system or someone to answer calls while others assist. If someone had responded to my questions before i placed order or before delivering it this would have never hapened. I feel it is so so unfair to tell me threes nothing you can do when you over taxed me as a REC and sounds like your saying you guys didnt varify ID info? wouldnt the issue have been caught by paying attention to detail?hint\* Dont use Taylor on the phones for a bit she doesnt get how service works, even if you 100% believe the customer is wrong...THEY ARE ALWAYS RIGHT!so its 4/20, im stresses all day bc i never heard back for atleast 10-12 hours later. They dont communiate any issues to you in my case, today even after 10 or so txt messages in app ...called 25 plus times phone service doesnt even have voicemai to leabe a msg for callback! whattttt? its full well time to check them clearly!!! CHECK OUT PICS with call and msg log on how i tried to get ahead of this issue! Do the right thing.! All im asking for is to be repaid what i never owed in the first place; Rec taxes. Second a very fair exchange of a defective quarter of nat chem "tiny buds" more like sand texture!!! I would hve asked how they were looking had i gotten any comm fom staff after multiple attempts on my end to do so,

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Stacey Rummel

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Stacey Rummel

Stacey Rummel

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