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Last Updated May 1, 2025

ShowGrow - Los Angeles
824 East 17th Street | Los Angeles, California, 90021Client Review on ShowGrow - Los Angeles
Feedback:
I am writing this complaint to inform you about a bad experience that I had at your dispensary Show Grow Long Beach this past Wednesday 18MAR2020 at ~1641 while visiting to make a purchase.I have been a consumer for over a year and am generally satisfied with the quality and products provided, overall I have had a satisfactory experience. However recently I have an issue with the customer service I have received that I can not overlook. Recently when attending your facility I (and significant other) was greeted by the receptionist with a “Hello Honey and Thank You Hon,” this is the second occasion this has happened with the same employee. I have emphasized to the employee that I do not appreciate being called “Hon,” or “honey,” or “Sweetheart,” or any other inappropriate terms of endearment. I would rather be greeted with a simple “Hello,” or by my name. Both times the employee argued with me regarding my preference and on this most recent occasion the security guard asked for my ID, and then told me I would have to “accept how the greeters greet me” or “should not come back.” I am a survivor of sexual assault. It is disheartening that my request was handled in this matter. I did not use foul language or name call in my explanation, I simply re-iterated my dissatisfaction with being greeted with a term of endearment and the reason I felt this way. I would be more emphatic if it were a man addressing me in this matter.The use of terms of endearment by total strangers is not only inappropriate but also- whether consciously or unconsciously on the speaker’s part- condescending and demeaning. It reflects an unconscious societal bias against women in general. Sexism and ageism remain a powerful and insidious presence in our culture which are two forms of prejudice that we should not overlook. It is also illegal in the workplace. Terms of endearment are defined as an example of sexual harassment by the US department of the Interior’s Office of Civil rights which cites “honey,” “dear,” and “sweetheart,” among the unprofessional expressions. (Civil Rights Act of 1964)Although I feel the receptionist and security guard handled this situation poorly and with disregard, I will accept the suggestion of the guard, I will not come back or make any further recommendations on behalf of Show Grow. I will not continue to invest in a company who does not respect civil rights, who condones demeaning, debasing, degrading behavior or contributes to prejudices against women. This is not cultivating change.I would like to request that you look into this matter and speak to the staff members about this incident.
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