Client Review on SoCal Tree Supply

Adam King

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Adam King

Negative Review

July 06, 2017

1.0 / 5.0

Reviewed on Jul 06, 2017

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If you are looking for customer service, go anywhere else.I had problems with some of my plants immediately dying despite being professionally installed and irrigated. I called Briggs simply to let them know and to see if there was any remedy. I was met with hostility right out of the gate. While I understand that Briggs does not guarantee their plants and that sometimes plants don't survive transplantation, as a customer I expect more than and immediate accusative tone. An apology would have sufficed or even feigned concern. Instead, I was told "this is not Home Depot" (typical brush off response from places like this to excuse their bad customer service practices) and asked if I watered them (the functional equivalent of a computer tech asking if your computer is plugged in when your internet doesn't work). I will now have to pay to have ~$150 worth of dead trees removed and replaced.In the future I will be taking my business elsewhere and recommend that others consider doing the same.

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Client Review on SoCal Tree Supply

Adam King

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Client Review on SoCal Tree Supply

Adam King

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