Client Review on Sonic Delivery Inc

Suzzan Iao

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Suzzan Iao

Negative Review

June 07, 2020

1.0 / 5.0

Reviewed on Jun 07, 2020

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I went to Sonic twice in the past month, both occasions they have failed to provide service. They made changes or modifications to their store's format without any prior announcements or notifications to the customers, causing confusion and chaos with customers leaving frustrated and angry.To the store manager who work on June 2nd, if you knew you were closing earlier than your usual business hour, it is not only an important customer service element, but a common human decency to let customers know prior to them getting in line instead of allowing all these customers waiting for an hour only to be refused services when they reach the ordering window.I understand this is a difficult time for everyone, but there is still a right way to do business, and this isn't one if them. I will not be returning to Sonic, and I will discourage other from doing so as well.

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Client Review on Sonic Delivery Inc

Suzzan Iao

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