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Last Updated May 1, 2025
South Bay Collective
22865 Lockness Ave. | Torrance, California, 90501
Client Review on South Bay Collective
Feedback:
Had a very unpleasant experience at jade room today. 2nd time I’ve ever been here, basically there was a rather long wait considering there was several staff on hand and only 1 other paying customer other than myself. I Was in the waiting room, researching other cannabis places (plenty in this area, many options) then I got up to leave when I was directed to the main gallery. So I reluctantly went. Then this bud tender greats me with “you can’t stand over the line” referring to the covid 19 tape on the floor. Followed by “I was on break, that’s why you had to wait, the other guy JUST left and I was on my break”I looked around the dispensary and was surrounded by many employees faces,it makes you feel out numbered 4 to 1 when I said “I’m the only one here” . In my opinion:Waiting for beyond a reasonable time followed by; legitimately arguing with budtenders on break ;Having to defend yourself to get basic McDonalds-level customer service is not worth it. I hope management addresses this valid concern seeing as if you think about it your staff cost you a sale $$$$$ And to all budtenders : you are on the customers time, the customer is not on your time. It would be one thing if you had many sales and a lot of customers at that time but when you are operating at one person at a time with 5 staff members then service should be better.Hope it works out, the dispensary I went to after you guys had more customers and less of a wait so you do the math!
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