SouthWest Caregivers
Fort Apache | Las Vegas, Nevada, 89148Client Reviews on SouthWest Caregivers
- 3.0 / 5.0
17 Reviews
Feedback:
So I went to Urgent Care twice due to a tear in my meniscus. It was so painful but I wasn’t getting very far with just going to urgent care. I was in need of immediate care and this location on Nellis had a opening, so I took it. To my surprise I was extremely impressed on how friendly and professional the whole staff was. My new Doctor Avendano was hands down the best provider I have encountered. She understood the pain and agony I was going through, she took her time and explained why these things happen and what I can do to make it better. Not only that she provided me with a knee brace that has helped me so much. Besides being a very outgoing with a great personality, she is very diligent and has the compassion that all doctors should have. I would be recommending this place to all my friends. Thanks southwest for the care you give to those in need.
Feedback:
Came in this afternoon as a walk in (convenient center ) I had an appointment with the Saturday Doctors regarding my cough , I had for almost 3 weeks. I decided to come in because I did not want to wait .. anyways I checked in with the lady Desiree, she was really caring , funny and overall awesome. When I came in the back office the medical assistant was very caring and sweet. Then saw a PA but she needed another Doctor so Dr. Kvist came in , Dr. Kvist was very informative , he actually listened (which is very rare for me to encounter) I felt very comfortable asking questions . I totally recommend him and the team. I’d give more then 5 starts seriously!!
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Never had an issue.. Everyone professional and kind. Been with Southmedical almost a year. Great place so far .....Love my PCP Dr.... A . For A+ lol. .Have a Great day..P.S. Keep up the great work... Southwest Medical...
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Arrived at 11:40 for a simple x-ray, was told that they were at lunch from 12:00 to 13:00, which left 20 minutes for them to do a procedure that takes 10 minutes. Waited until 12:50 to go to the desk again and was told they were at lunch until 13:30. Who gets a 1 hour 50 minute lunch break? The x-ray was just part of the normal wasted time and expense physicians order for patients knowing fully they can't see soft tissue problems. I spend $700 a month on medical insurance and haven't used it in 20 years. This is why premiums are so high. Ineffective costly procedures that show nothing but generate revenue.
Feedback:
This is the worst health care facility I have ever visited. The doctors are not caring at all. It takes forever to see your PCP, that's if you even get the chance to meet him/her before they leave the company. Awful treatment to patients coming from Doctors. Urgent care employees tell you to go see your PCP. PCP that will be available months after you end up feeling better because you either found the cure to your symptoms or because you ended up dying.I had it with this place. I am totally changing my insurance and ditching this clinic. I am ready to go back to my old doctor that really cared for all his patients.FYI-Good Doctors are rare to find in Vegas.
Feedback:
Took my daughter in to see a pediatrician since hers is on vacation the offered me an appt with Dr. Pathan, wow talk about horrible physician! She had the worst bedside manner, go figure they didn’t have review cards and the manager was not available!The doctor was not caring at all! I will never recommend her to anyone not even my worst enemy! Do NOT schedule your child with her.
Feedback:
(Translated by Google) Dr. Ortiz the best doctor I've had the pleasure of knowing, his treatment is extremely professional, he is very attentive to listen to all the concerns of his patients regarding his health and a person with a lot of experience and love for his profession, thank you very much doctor Ortiz For attending my dad on his recent visit last Wednesday. More doctors like you are needed.(Original)Dr Ortiz el mejor doctor q he tenido el gusto de conocer,su trato es sumamente profesional , es muy atento para escuchar todos las preocupaciones de sus pacientes con referente a su salud y una persona con mucha experiencia y amor por su profesión, muchas gracias doctor Ortiz . Por atender a mi papá en su reciente visita el pasado miércoles.se necesitan más doctores como usted.👏👍😀
Feedback:
I usually hate doctors they never truly listen to what you are saying, and I just get pissed off and don't go back. Today i was helped by Dr. Johnson, she actually listened and spent the time to talk to me. Made me feel much more comfortable then usual and seemed to have a great personality and good attitude about being at work and helping people.
Feedback:
On November 9, 2017, we had a 2:40 pm appointment and came about 15 minutes late because we received an incorrect address. Then, when we came here, I was punished for being late. We waited for over two hours, which we were promised to be called in a hour. Two hours later, a male African American patient screamed at the Asian receptionist because of the time. She was completely rude and racist to him. I complained about the two hour wait. There was only my family, and a male patient with his special needs daughter in the waiting room for over 40 minutes. The receptionist told me there was other people ahead of me and that I will have to wait. All the receptionists laughed and belittled us as I was reading an article on Facebook. A security guard made my family feel frightened when he tried to steal my cellphone from my hands. He demanded, “Are you recording us?!? Give it to me.” So we walked out because we didn’t feel comfortable at all. I was confronted by a head nurse named Nicole, which tried to solve the problem they caused. Nicole said to pull my chart, which wasn’t pulled in the first place. If you are thinking of scheduling An appointment here, I would go to another place. This location in my opinion is zero stars and will not solve any medical problems you might have. They are completely arrogant, incompetent, and insufficient.
Feedback:
The worst place ever! I'm there around 3:30 and don't get seen until 4:30. Only because they took 2 people in before me that Walked in after me. Then what really upset me was I was seen and was diagnosed as having the flu....YES I HAD THE FLU AND ANYONE THAT HAS EVER HAD THE FLU KNOWS THAT YOU CANT WAIT FOR MEDICINE! When I was leaving I specifically asked if my medicine was called in and she said yes! Driving home.....calling pharmacy to see what time it will be ready and of course THEY HAD NO RECORD....SO I WENT HOME Being as sick as I was! Sending my son to go get it for me but by the time I figured out that it was NEVER SENT THEY WERE CLOSED!!!! All I could think about was I actually had to try and go to bed without anything. My head was hurting so bad! I finally got a hold of the one on Craig rd and the nice girl sent it for me. I will never ever go to the one on Nellis again. I remember that I wasn't the only one that happened to! I was at the one on Craig one day when my son was sick and a man walked in on a Saturday saying that his wife's prescription was called in either from Nellis! Sad that these so called professionals actually have a job trying to make people feel better! They just wanted to hurry up and get off work instead of actually do their job!
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