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Last Updated May 1, 2025
SouthWest Caregivers
Fort Apache | Las Vegas, Nevada, 89148
Client Review on SouthWest Caregivers
Feedback:
On November 9, 2017, we had a 2:40 pm appointment and came about 15 minutes late because we received an incorrect address. Then, when we came here, I was punished for being late. We waited for over two hours, which we were promised to be called in a hour. Two hours later, a male African American patient screamed at the Asian receptionist because of the time. She was completely rude and racist to him. I complained about the two hour wait. There was only my family, and a male patient with his special needs daughter in the waiting room for over 40 minutes. The receptionist told me there was other people ahead of me and that I will have to wait. All the receptionists laughed and belittled us as I was reading an article on Facebook. A security guard made my family feel frightened when he tried to steal my cellphone from my hands. He demanded, “Are you recording us?!? Give it to me.” So we walked out because we didn’t feel comfortable at all. I was confronted by a head nurse named Nicole, which tried to solve the problem they caused. Nicole said to pull my chart, which wasn’t pulled in the first place. If you are thinking of scheduling An appointment here, I would go to another place. This location in my opinion is zero stars and will not solve any medical problems you might have. They are completely arrogant, incompetent, and insufficient.
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