Client Review on Strawberry Fields Pueblo Central

felisha gonzal...

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felisha gonzalez

Negative Review

November 08, 2019

1.0 / 5.0

Reviewed on Nov 08, 2019

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I was going to give this location 5 stars but im very disappointed that I purchased 2 plants and 1 died immediately.I called the store and all I got was "sorry we don't guarantee our plants, should've been on the pamphlet. I grow my own and lose at least 20" ("great" customer service) Number 1. I didnt get a pamphlet.Number 2. Even if it were on this said pamphlet, I feel with great customer engagement and with educating customers whom are buying your products it is imperative to inform customers what your policies and procedures are. Number 3. I have brought so much business to strawberry fields from denver customers who use to attend trees to people here in the springs who use to go to Maggie's farm. We are a retired military family and definitely aren't happy with not knowing the risk of buying products. That is extremely sneaky and feels like I got scammed. I DO NOT Like that.With proper customer service this shouldn't have been an issue. Everytime I've been going to the Pueblo North store, they're always out of the products I normally purchase. So I decided to try this location and I definitely won't be back. EDUCATING YOUR CUSTOMERS, WILL CREATE REPETITIVE CLIENTLE AND MINIMAL COMPLAINTS.

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Strawberry Fields Pueblo Central

Client Review on Strawberry Fields Pueblo Central

felisha gonzal...

felisha gonzalez

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Client Review on Strawberry Fields Pueblo Central

felisha gonzal...

felisha gonzalez

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