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Yxda M

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Yxda M

Negative Review

December 09, 2019

1.0 / 5.0

Reviewed on Dec 09, 2019

Feedback:

Extremely Disappointed with this store. Employees don’t seem properly trained, from the initial person who checks you in to the people inside who don’t have much knowledge of store policies and products. Everyone slouched on their phones. I was in SF for 4 days, in those 4 day, the 5% first customer discount was discontinued and a new confusing policy was issued. I purchased a “pax vapor pen” that was advertised by the bud tender as something you could modify on an app on your phone, the “pax” model I purchased doesn’t have the app function. They were sold out of many products. Also, this dispensary doesn't carry any rolling papers for sale, had to go to 7-11 up the street. Called the store to wait on hold for 10 minutes to be hung up on. Not a great customer experience at all. I would spend your hard earned money at a dispensary willing to bring you better customer experience.

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