Takoma Wellness Center

Takoma Wellness Center

6925 Blair Road NW | Washington, District of Columbia, 20012
  • 4.5 / 5.0
25 Reviews
1:00pm - 7:00pm

Client Review on Takoma Wellness Center

  • 1.0 / 5.0
Feedback:

I want to preface this one star review by saying I’m not dissatisfied with the product, or service that I typically receive from Takoma. They’re an amazing and attentive dispensary, and I’ve been faithfully visiting since my move from out of state. Im leaving this review about the disrespectful way I was treated today. In short, my car stopped and I had to get it towed out the lot today after making a purchase. The tow truck was in the way of two parked cars and the entry, which I wholly understand was a hazard and inconvenience of business. HOWEVER, this was a unique emergency. We paid a tow truck to come, the car was dead and had no mobility, and had we left the vehicle in the lot, it would’ve been towed by morning. There was a specific gentleman who came outside with a lot to say, and consistently addressed the tow truck driver with a very poor attitude. The process took 10-12 minute max, and I personally apologized to the cars that were blocked in by the tow truck. I’m a customer, and a human being. The gentleman didn’t even bother to address us personality about the matter, he found it fitting to chat across the parking lot. My partner and I are very surprised at the way the situation was handled, and really just want dude to know that his problem resolution and customer service skills are garbage, and again, 10 minutes was all it took to move the car.

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