Temecula Holistic Health
27491 Jefferson Ave. | California, United States, 92590Client Reviews on Temecula Holistic Health
- 2.1 / 5.0
7 Reviews
Feedback:
I wanted to give it another try, but sadly you guys made it so difficult... So unnecessarily difficult...This is the most unprofessional office to which i have been. The office rules and paperwork process is ridiculous. And apparently if you want to switch doctors within the same office it requires all new paperwork... oh why?Unfortunately, there are many more things could be added here, but i'm not willing to waste any more of my time on this.I thought i was the only one suffering and frustrated patient until i read other reviews...
Feedback:
Temecula Center for Integrative Medicine (TMI), has been a life saver and blessing for me! The Dr's, nurses and staff here have helped improve my health immensely. Beyond just their vast knowledge and expertise, they are kind, patient, and truly care about their patients. They have worked so hard at finding the root cause of my health issues, rather then just putting a band- aid on my symptoms., and using natural supplementation, is great as there are much less risks of side effects.Dr Vellenga has been my primary doctor, and he is one of the most caring, kind and intelligent, Dr's I have ever seen. He always goes above and beyond, never rushes you, and has so much knowledge. I have also seen Kimberly, and Melinda, who are also amazing, and brilliant, and have helped in my healing.I have had acupuncture and IV's done here, which have been a intricate part of my healing. It is wonderful that I can come to just one place, to get all of these treatments, This is extremely convenient!From the moment you walk into TMI, you are greeted with friendly , kind faces from the gals up front, who work incredibly hard to get your appointments scheduled,, supplement fills, and your insurance and paperwork completed, and they do all this with such patience and kindness.I would highly recommend TMI to anyone that wants to feel better naturally!!
Feedback:
3/14/2018 Previous reviewI'm sad to say that I have made the decision not to go back to this facility. I love the concept and you would expect to find very caring people here. Dr. Narayan and Melinda are both wonderful but the office staff is the most unprofessional group of people I have ever dealt with. I've shown up for appointments more than once where they tell me my appointment is on another day, they don't return phone calls or take care of things (like faxing in an order) when they say they will. I had an appointment one day and their machine was down so they asked me to go to urgent care and have the test done, which I did. When the test was done Urgent care told me I either needed to see my doctor or go to emergency. I went directly to Temecula Integrative medicines office and was told by the receptionist "well you’ll have to go to emergency because your doctor can’t see you today". Later Dr Narayan apologized and told me that IF the receptionist had just gone to speak with her she would have been able to see me, instead I went to emergency. I've been trying to get a follow up appointment because I may have cancer and need to have the reports read and I was told I couldn't see a doctor until May 1st (2 months) I was told Dr Lindquist said if I have an issue I should see my oncologist! I responded that I don't have an oncologist, I don't even know if I have cancer yet. I guess they are expecting me to read the report myself? Very sad and disappointed.1/12/2019 Updated reviewWell the saga continues and I'm going to post my update here on yelp and on their website. I called their office last Monday and received a message that they were all in training (Sincerely hope it helps) and they would return my call in 24 hours, then it hung up without any option to leave a message. Typical of their lack of professionalism. I was calling as I had received a bill from them. A past due bill with dates that span from 3/17 to 3/18 for $733 with PAST DUE stamped in red all over it. This is the first time I've seen this bill. I then called their office manager on Tuesday and left a message and so far no call back!I'm hoping to talk to anyone who has any interest in improving the experience of their patients.
Feedback:
Spoke with the receptionist (won't say her name). I called to ask questions about the different healthcare plans that they accept. She was not polite and sounded annoyed that I called to ask questions. She also didn't know much about what type of healthcare they accept, just told me to call my insurance. Before I hung up I told her that she should be more friendly since she's the first point of contact. She replied, "I am friendly!" Lol. If this is any indication of their office, then I would never want them as my primary care physicians.
Feedback:
We were desperate to help our baby suffering with eczema. They were aware of her urgent need and they still booked us an appt TWO MONTHS AWAY. I was alittle disappointed because if they really cared about their clients, and especially a newborn baby with skin that is raw and bleeding, maybe they would prioritize certain appts. Anyways, it was what it was because they’re an extremely busy office... extremely. That can be a good or a bad thing depending on your situation. If it’s something serious and urgent-then you’re screwed. If it’s like an allergy test you’re simply curious about but it isn’t dire then maybe this place is the spot for you. But then they canceled her appt last min !! We had all our eggs in that basket waiting on them. Our poor daughter was suffering. Of course we were trying different things at home and doing our best to keep her comfortable and try to figure out how to fix it ourselves (which we finally did-no thanks to this place). Don’t waste your time. You’re better off using google. Faster and cheaper -_-
Feedback:
how can you claim that business hours are 8am to 5pm when you're closed for lunch with no specified time when that is? I've tried to drop of paperwork for my kids to get appointments (cant just go - have to fill out paperwork to be dropped off before i can schedule an appointment). I've called to find out when lunch is - apparently it was lunch and i get the its lunch message with no time when lunch will be over. so frustrating.
Feedback:
I think this by far IS THE BEST medical care in the Valley. The entire staff is wonderful, professional, caring, and they get to the underlining cause of what the problem is. I highly would refer them to anyone. They also have a great pediatrician. HOLISTIC and don't push pills on you...they find the problem and work with you and listen to their patients. I love love love them!
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