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Last Updated May 1, 2025
Temecula Holistic Health
27491 Jefferson Ave. | California, United States, 92590
Client Review on Temecula Holistic Health
Feedback:
3/14/2018 Previous reviewI'm sad to say that I have made the decision not to go back to this facility. I love the concept and you would expect to find very caring people here. Dr. Narayan and Melinda are both wonderful but the office staff is the most unprofessional group of people I have ever dealt with. I've shown up for appointments more than once where they tell me my appointment is on another day, they don't return phone calls or take care of things (like faxing in an order) when they say they will. I had an appointment one day and their machine was down so they asked me to go to urgent care and have the test done, which I did. When the test was done Urgent care told me I either needed to see my doctor or go to emergency. I went directly to Temecula Integrative medicines office and was told by the receptionist "well you’ll have to go to emergency because your doctor can’t see you today". Later Dr Narayan apologized and told me that IF the receptionist had just gone to speak with her she would have been able to see me, instead I went to emergency. I've been trying to get a follow up appointment because I may have cancer and need to have the reports read and I was told I couldn't see a doctor until May 1st (2 months) I was told Dr Lindquist said if I have an issue I should see my oncologist! I responded that I don't have an oncologist, I don't even know if I have cancer yet. I guess they are expecting me to read the report myself? Very sad and disappointed.1/12/2019 Updated reviewWell the saga continues and I'm going to post my update here on yelp and on their website. I called their office last Monday and received a message that they were all in training (Sincerely hope it helps) and they would return my call in 24 hours, then it hung up without any option to leave a message. Typical of their lack of professionalism. I was calling as I had received a bill from them. A past due bill with dates that span from 3/17 to 3/18 for $733 with PAST DUE stamped in red all over it. This is the first time I've seen this bill. I then called their office manager on Tuesday and left a message and so far no call back!I'm hoping to talk to anyone who has any interest in improving the experience of their patients.
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