Client Review on Terrapin Care Station - Manhattan Circle - Medical Location

Billy Diclly

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Billy Diclly

Negative Review

June 26, 2020

1.0 / 5.0

Reviewed on Jun 26, 2020

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I had to file a formal complaint against this station and staff with regards to discrimination and would never recommend anyone to visit this location. I love terrapin, i shop multiple times a week, all their locations are solid, except this one (I blame the staff). My problem? An ID with a minor chip on the top right that doesnt have any legible information damaged on it. Ive used this ID consistently across all stations and have never had a problem. When calling another station they told me its "manager discretion", so does that mean instead of having one rule across the board for all stations that all stations follow, you can sit there and discriminate people on your high horse? The staff is extremely rude here, and honestly save yourself the trouble and go to a different terrapin location (not that it matters since its all one company) but im making this at least to call out the staff and really hope they receive a talk and get on the same page as the other stations, thanks.

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Terrapin Care Station - Manhattan Circle - Medical Location

Client Review on Terrapin Care Station - Manhattan Circle - Medical Location

Billy Diclly

Billy Diclly

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Terrapin Care Station - Manhattan Circle - Medical Location

Client Review on Terrapin Care Station - Manhattan Circle - Medical Location

Billy Diclly

Billy Diclly

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