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Last Updated May 1, 2025
Terrapin Care Station - Mississippi Ave - Adult Use
11091 East Mississippi Ave. Unit B | Aurora, Colorado, 80012
Client Review on Terrapin Care Station - Mississippi Ave - Adult Use
Feedback:
I want so badly to give this place a good review. They have an amazing deal on concentrates and their selection usually can't be beat. That obviously comes with a big BUT...today I went in and the selection was horrible. There simply wasn't anything. I called the other branches and was told the weekend had hit hard and they were out. This is a Thursday so I don't know how the weekend effected today's stock. I was put in contact with the manager Austin and he was downright rude to me; he spoke over and down to me. He rushed my words and did not listen not hear me at all. I simply wanted to know when the next shipment would be there. Not a ridiculous question from someone wanting to spend hundreds of dollars. If Austin can read this he should know I have a lot of places I can spend my money. Nice new facilities and normally a great selection with little hassle...today though. Maybe it's because I just drove 2000 miles and headed for this store only to have this experience. They do have a decent reward system. Overall they are set up to succeeded but will need customer service training from the top down. If the manager is speaking to customers the way I was spoke to I can only imagine how he belittles and ignores his staff.
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