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The Mrpmosh

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The Mrpmosh

Negative Review

May 08, 2020

1.0 / 5.0

Reviewed on May 08, 2020

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Totally dissapointed. There was a a communication issue when I asked for cartridge disposibles today (not the whole pen) but was given the throwaway pen instead of cartridge. They charged me and before I got the change back I noticed they had tons of the cartridges available. On the SPOT the rep asked the manager for a refund so I COULD SPEND more money and get the other cartridges and they said NO to an exchange! I had 20 dollars in credit and they took the credit and took my money without honering yhe request. Been a customer for several years....not anymore! A simple computer overide in order to maintain a customer and keep sales going was not enough...Manager /From the Earth...you lost a good customer...not going back there! Will let the 20 plus people I referenced to go there...to not buy there anymore.So I noticed a reponse 3hrs ago? And you are saying you want to make this right? So why didn't you do that on the spot? I was out 30 dollars cash, plus my 20.00 credit on file? A a disposible that I already used? Tell me how you plan to make this right?

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