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Scott Smith

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Scott Smith

Negative Review

February 06, 2020

2.0 / 5.0

Reviewed on Feb 06, 2020

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The server asked to repeat our name several times....still got the name wrong, not even close. Asked for a #1, but they didnt ask if we wanted the regular or deluxe. We were taking a big order but on the 3rd one, we had radio silence for more than 20 seconds. Finally he says "yes and what else". Do the 4th order. Turns out he missed the 3rd one so had to add that separately. We ordered nuggets and he didnt ask if we wanted sauce. Got to the window and even the others seemed clueless and didnt even say "my pleasure" when we said thank you. Living in Texas for a time, I was excited that this restaurant was coming here. But what this whole place lacks is the Southern Hospitality that the others naturally have. Please train your staff accordingly

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