Client Review on The Dank Bank Las Vegas

Courtney Keich

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Courtney Keich

Negative Review

July 07, 2019

1.0 / 5.0

Reviewed on Jul 07, 2019

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If I could go any lower than one star I would. I’m not sure where this bank finds their employees but my best guess would be the garbage? I’ve worked in customer service my entire life and have never experienced such a lack of respect from a business before. If you open an account online you need to WALK into the branch and mak a deposit before your debit card is issued. No temporary cards will be given and supposedly they can’t express the debit card in anyway. Also, don’t plan on making a deposit and having it available anytime soon. I made a deposit a week ago and was just informed I need to wait another week before being able to pay my rent despite it being due today. I understand they need to hold a check but for 10 business days/14 regular days is RIDICULOUS! When I called this morning a man said he would ask the supervisor and call me back. What a surprise, he never called back. When I asked for the supervisor she was rude, kept cutting me off and told me it was my problem they’re going to continue to hold the check and I couldn’t even cancel it to get it back. Terrible, awful, disgusting customer service and I wouldn’t wish my enemy the problems that I’ve had with them. I’ve had my account open for over a month and plan on closing it if/when my payroll check clears.

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The Dank Bank Las Vegas

Client Review on The Dank Bank Las Vegas

Courtney Keich

Courtney Keich

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The Dank Bank Las Vegas

Client Review on The Dank Bank Las Vegas

Courtney Keich

Courtney Keich

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