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Last Updated May 1, 2025
The Green Bakery
Poplar St | Oxnard, California, 93033
Client Review on The Green Bakery
Feedback:
I was so disappointed with my experience with the cake designer. At first She was so nice and friendly over the phone, I sent her pictures of a theme I was interested in and asked if she could do something similar without the fondant and she assured me she could. I wanted a black cake with lots of bright splatter colors, and a mixtape edible picture. Which is kind of what I got. But the cake was not black, there were hardly any splatters, and the way she added the mix tape edible was unappealing to the eye. The writing on the cake was sloppy and you can tell where she messed up. When I told them about the cake the designer was like well there isn’t anything I can do for you now but, I can just give you a discount for next time. She was rude and unapologetic. She said she could have tried to fix it but, unfortunately there would have been no way she could have without redoing the entire cake. I was so unhappy with the cake I cried when I got home and I went and bought another cake from somewhere else. I told her that it’s sad they don’t back their customers and I wouldn’t return. I then asked to speak with the owner. She said she would speak with them and so she called me back and they ended up refunding the money. It’s sad I had to threaten to speak to the owner just to get my money back. The designer is inexperienced and she was even rude to the other associates, which I observed as I was waiting to be helped. She has a snarky attitude and I think the bakery would benefit from a more professional, classically trained baker.
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