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Last Updated May 1, 2025
the green life
1605 s pines | Spokane Valley, Washington, 99206
Client Review on the green life
Feedback:
Never coming here again. After spending $400 a month here regularly for the last year, I’ll be taking all my business to Satori, across the street from now on. I came last Monday at 8AM and they were closed despite saying they were open all over the store hours on the sign and on the website. They can’t even open their store on time.... just a really horrible and unprofessional business. RE OWNERS REPLY: Your employee told me verbatim “the tool we regularly use to test the cartridges is broken so I need you to manually smoke it.” I appreciate your response but please know there was ZERO confusion on my end. Your employees held up the pen and told me to put it in my mouth and smoke it. Multiple times. I took 1 drag and they said it wasn’t a big enough pull and asked me to do it AGAIN. Which I refused. So, the confusion falls on your employees. Not me... I hope that’s what you’re insinuating. UPDATED 4/24/2020 - I love this shop still BUT wanted to do a quick update on this review because I had a REALLY weird experience there this morning... I came in to return a vape pen cartridge that wasn't working. (I buy 2-3 cartridges every single week and have only ever had to return 2 before - over a period of nearly 2 years!) So today I brought in my unused but broken cartridge (still completely full of oil) that I bought the day before, along with my receipt and the product packaging. This is when it gets WEIRD. They told me I had to smoke it in the parking lot on THEIR vape pen battery to prove it doesn't work.... A. I don't like smoking at 9AM in the morning and B. I needed to drive home and didn't want to hit it.... but they were adamant that I couldn't return it unless I proved to them it didn't work in the parking lot. Can you imagine someone taking a shirt back and having to "try it on in the parking lot" to prove it doesn't fit properly? The whole thing was so bizarre - I'm really grateful for the girl that was working there (I think she was new, she has a tattoo with a knife in her arm) and she was helpful enough to where I didn't feel completely messed with... anyway, I hope they can figure out a better system because frankly it was totally wrong and horrible service. I don't like spending $200 - $400 A MONTH at a shop, for over a year, and then to be treated like this... not a fan! This is a great shop. Everyone is very friendly and knowledgeable. Great parking & store hours. Clean shop with great variety of product. They also price match with other stores around Spokane!
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