Client Review on The Green Planet - Milwaukie

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Negative Review

June 08, 2020

1.0 / 5.0

Reviewed on Jun 08, 2020

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My husband and I are medical, and after telling them at least 4 times they still made us pay the rec tax... When asked how they would fix that, their response was, "We won't fix it, and should've said you were medical."So, when you looked at our medical cards and we told you we are medical, it means nothing? Their customer service about it, and owning it as their own fault, was horrible. But, I guess I shouldn't have expected any kind of apology or ownership of their own mistake. They've lost us as customer's, along with a lot of other medical patients because they dont want to have to pay rec prices while being medical. I hope they don't treat all customer's this way, especially medical

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