Client Review on The Green Solution Illinois - Sauget

Chelsea Dyson

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Chelsea Dyson

Negative Review

June 17, 2020

1.0 / 5.0

Reviewed on Jun 17, 2020

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Honestly. If I could give negative I would. When the site crashed it was no problem for them to make the orders that have been waiting (that the system didn’t work supposedly when I placed my order) whatever. Systems crash I get it. But once they recognized the problem... they CONTINUED to make the messed up orders wait outside of the door and continued to allow walk in people go into the store. They offered a replacement but didn’t give us the option to choose after they sold walk in people our preOrdered items. This was our first time and I know our second time will be at a different place. They have no regard for covid19 safety. They have no regard for elderly patients that can not stand the 90 degree heat. They are extremely rude when handling upset customers. Reluctant to give discounts when they messed up. Refuse to allow the messed up orders go before walk in orders. Customer service started okay but it was clearly a front and they have ZERO customer service skills. Don’t waste your time here. I’m sitting in the line writing this going on my fourth hour. I’m too invested to walk away at this point. Please don’t be like me.

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The Green Solution Illinois - Sauget

Client Review on The Green Solution Illinois - Sauget

Chelsea Dyson

Chelsea Dyson

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The Green Solution Illinois - Sauget

Client Review on The Green Solution Illinois - Sauget

Chelsea Dyson

Chelsea Dyson

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The Green Solution Illinois - Sauget