The Herbal Alternative
1531 Lebanon Road | Cortez, Colorado, 81321Client Reviews on The Herbal Alternative
- 3.8 / 5.0
12 Reviews
Feedback:
Been coming here a few years now from Deep South Texas. I'm from Vernal so Cortez is a strategic location. In the years I've used your service's all ya'll have never had poor quality product ( maybe a bit dry) Your tenders are always polite, professional and usually laugh at my jokes.. Your Military discount is the best I've seen in the entire Cortez, Marcos and Durango area. Just wish ya'll could keep Gc in stock.. Even during this democratic attempted overthrow with mandatory communist directed business shutdowns. It was a pleasure purchasing from ya'll. Even if yer Coast Guard!! Go Army. Plotted. Scouts Out.
Feedback:
The shop is great, very very well priced and great quality. Staff and customer service could be better. Except Jackson and Brittany. I met Jackson at a different dispensary when I moved here about a year ago. I am someone who lives with the depression and anxiety on a daily basis and cannabis is my lifesaver. When I moved here I started to shop around at different dispensaries and was treated the same every single time. I was rushed to buy my product and rushed out the door by the employees, feeling scared and unsure if what I bought was gonna help me. When I stumbled across Jackson he was a well mannered very polite and took his time with me, that 30 minute transaction with him he educated me on alot about cannabis. When I went back and discovered he was gone I was sad. Two months later I decided to visit the herbal alternative and when I walk in I seen that familiar face and smile. Brittany on the other hand when Jackson isn’t working she is awesome!! As for the other employees I guess it depends on the day how the service is. The elderly lady she can be funny and helpful at times for the most part she can come off as rude blunt and ignorant. The girl with the rainbow hair I can never really tell if she’s happy or if she’s rude I can never really tell and that for a customer is a big turn off. I’m sorry but that’s just my opinion. And I know it’s not the staffs fault it can be the customers fault as well. But the staff shouldn’t take it out on every single customer for the rest of the day.
Feedback:
Pretty good store. Average variety of edibles but I can't speak to other products. Friendly and informative staff. Average prices. The unique thing here is they grow their own organic plants in the back. You can smell it when you drive up. They will give tours of the garden... Easy to find. You can't miss the green cross flag up on the hill.
Feedback:
The best place to go for flower! They have amazing home grown. I’m a huge fan of the Kryptonite and Girl Scout Cookies. They have great deals on concentrates too! I have smoked ONLY Herbal Alternative flower since I’ve tried it.Herbal Alternative is never affected by flower recalls, They have their own QC standards that exceed the minimum requirements. They care for their product and it shows. If you care about your health, you should also care what goes into your bud!They welcome my service dog Bear with open arms, pets and love every time I bring him. He cries in the car when we pull in because he can’t wait to see the nice budtenders. Thanks for being an amazing, caring facility. Your dispensary is my absolute favorite out of any in town. You got a loyal customer for life.
Feedback:
I'm still sitting in the parking lot, they refused to honor the prices advertised on their website and were very rude! If its priced as so on your website which I have pictures then you have to honor that seeing how I am only the customer and you are giving incorrect information to your customers and potential customers. I'm going to leave multiple bad reviews everyday until noone wants to shop at your store!!!
Feedback:
I came to cortez to visit family I'm from out of state so I don't ever really smoke weed or have any knowledge on the other ways to smoke it vape and edibles I went to The Herbal Alternative to try it out because why not. The budtenders were extremely helpful and had alot of patience with me even tho I asked a million questions 😂 They helped me understand everything and I ended up trying their wax which they had some really good deals for. 5 stars for customer service and product quality
Feedback:
The Herbal Alternative dispensary is the real deal!! I am a long (long)term cannabis supporter and user and The Herbal Alternative Dispensary is the real deal. It doesn't get any fresher than this!! Oliver gave me a tour of the process and blew me away.It is the only dispensary that I have been to that everything is processed in house(everything)none of the plant is waisted. So you can purchase the freshest of anything from the precious plant. "The Herbal Alternative" well They Know How To Grow!!!I have traveled the West Coast, across the desert, to the Rockies visiting dispensaries and "The Herbal Alternative" hands down know what they are doing. Excellent quality, excellent staff, so really if you want the real deal treat yourself saves loads of time trying to find that special favorite stop, or if you are from out of town head straight to "The Herbal Alternative" This is the place......Pure love for the plant...Thanks for the tour Oliver I will never forget it!! Just look for their awesome flag (if the wind is blowing)can't miss it with compliments of a grand view!!!See you soon ,Sending some love from.... Tammy from Austin
Feedback:
The Herbal Alternative is the best dispensary in SW Colorado. Other dispensaries offer a lower quality product for cheaper, but as the saying goes: you get what you pay for. Oliver was very helpful and extremely knowledgeable, both about their products and the chemistry involved in marijuana production and consumption. This place is the real deal!
Feedback:
I think The Herbal Alternative is the best Medical & Recreational Dispensary in Cortez. I like that they grow their own plants. I also like the variety of different Edibles and Concentrates to choose from. AND they have Daily Specials..... DAILY!!!! How can you beat that? Their staff is always welcoming and knowledgeable about the products that are sold there. Oh yeah... the view is AMAZING. You will not be disappointed by shopping at The Herbal Alternative.
Feedback:
Well, my first review is not showing! Here is the original post:Unprofessional sales persons. 2 teenages looking for ripping off people. Bought a product that contains much less quantity than labeled and cannot get even exchanged. Make up excuses for not exchange or refund. Don't trust this shop!!Google never informed me why my review was not showing up, so I have to post again, plus updates.Update: I just received a email from the management. Obviously they feel nothing wrong with the way they do business. He said it's the law that once you paid them, no return or exchange as soon as you are out of the building, and their building doesn't include the parking lot.So good luck guys! Now you know what you are buying into. They can sell you empty bottle, poison or sewage scum and still get away from it because it's "the law". I am not sure who's running that business, maybe they do love their products too much and thinking their customers are nothing compared to their "precious".Am I having a personal grunge against this business? Well, I never gave a 1 star review to a business in my life until this. And I don't really care about the money I wasted. What I am angry about is the way they do business, and the lie they told me, both from the sales and the management. If you ever know a law in Colorado says this kind of product cannot be returned or exchanged once you are out of the building. Please tell me here and give me the link or quote. I will retract the whole review and apologize. But until then, I will keep my review up here for all to see.
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