Client Review on The Other Sidethe - Lacey

rodger smith

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rodger smith

Neutral Review

January 07, 2020

3.0 / 5.0

Reviewed on Jan 07, 2020

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I really like this place. The food is good and has pleasant sized portions. The biggest issue with this restaurant is the waitress. I dread coming because i could get her. I see on the other reviews everyone has the same issue. One person is hurting such a nice business. The cooks, the sushi chefs, the manager are all very sweet and helpful(read:excellent customer service). Any time there is an issue with sushi or i have a question the chef is very polite and helpful, the waitress in question is not. She is curt, unapologetic, and defensive. She seems through body language, tone of voice, and choice of words that even taking my order is a bother that is beneath her. I feel like she hates her job and the customers. I have never had any other issues with this establishment. I have never had an issue with my order, unlike other restaurants in the area. The flavor is great. I like to order for my family then sit at the sushi bar while i wait. The chefs are great. TLDR: Waitress is bad at customer service and needs a retrain. Food is awesome. Would recommend if the bad waitress is not there.

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The Other Sidethe - Lacey

Client Review on The Other Sidethe - Lacey

rodger smith

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rodger smith

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