Client Review on TJ's Provisions

RICKZ

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RICKZ

Negative Review

July 08, 2018

1.0 / 5.0

Reviewed on Jul 08, 2018

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Great place ,very good customer service.The only problem I had there is the vape that I purchased didn't work well for me so they exchanged it for a different one gladly.they upgraded me to the firefly,gave me a great discount,but having the same problem with the firefly. must just be me?Changing my review to a 1 star. Very rude manager.Changed their policy from great customer service to no customer service.They are willing to sell very expensive vape units made in china with a no return policy if they don't work right,and an unwillingness to even help you figure it out.She sent me packin.Customer service is what separates good companies from the bad ones.Way to go TJ'sUpdate. 4/14/18. I spoke with the owner to explain what happened and he assured me that is not the way they do business,he also told me he would check it out and call me back,but he never did..LAME ,,🤬

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