Trees Direct
110 W C Street | San Diego, California, 92101Client Reviews on Trees Direct
- 4.9 / 5.0
76 Reviews
Feedback:
I am super impressed with Install-It-Direct. My consultant, Ron gave me a ton of options to choose from and shared with me addresses of installations so I can go and see what the grass actually looked like after being installed which was very helpful. Ron gave me options that would be perfect for my dogs and the heavy traffic in my backyard from having family get togethers. The process of installing the grass went smoothly and was done in two days! (My yard is around 900 sqft). The installation workers were very friendly and professional. I felt comfortable letting them do their thing while I worked from home. The grass I had installed was "Desert Rye" 65oz. Apparently it's very popular, because it keeps selling out. The grass looks incredibly real and is soft on the feet and the dogs love it! When I showed pictures with friends and family they asked if I had sod or artificial grass installed...that's how authentic this grass looks! I will definitely be recommending Install-It-Direct.
Feedback:
After looking for their Mirimar Rd location which advertises that it is open, i can’t find this company. Turns out after wasting an hour, they are not open. They are located on the third floor in the pyramid building but you can’t get there . The building isn’t open to the public. Obviously they need to get a teenager to update their goigle info. What a waste of time. Its not a showroom either. I had an order to place today and no out of time. Luckily this business has competition
Feedback:
Our backyard was completed about two months ago, and I am still in awe on the job Sarul and his crew performed. After purchasing a new home, we were looking to get ~1200 sqft of hardscape, retaining wall, planter wall, electrical, and drainage installed. I reached out and received literally 15 quotes with some quotes being outrageously high and others being so low I wondered if they knew what they were doing. Luckily though, I found Shawn at IID. Shawn is very professional and extremely knowledgable about his craft. He arrived at our house a few days after I contacted IID, and spent two hours listening to what we exactly wanted and provided some amazing suggestions. After measuring, sketching, and selecting supplies, he gave us a quote right on the spot (completely awesome as I didn't have to wait 2-14 days for a quote like others). Best part, he showed us pictures and examples of every project he has managed. That's right, we didn't just see pictures of "selected" jobs, but pictures of all jobs. The price was also amazing. IID will give you 20% off since they pass the savings of buying directly straight to the consumer. Believe me, their prices are best you can find with the best service and quality. You truly will receive the best bang for your buck. After finalizing the contract, Shawn helped us out with the design to send to our HOA. IID check in on us every few weeks to see if we received approval, and once we did, they immediately started the job. We then had a walk through with Shawn and Sarul (crew manager) to go over the job, and Sarul had a few suggestions as well, which again, were awesome!. Sarul and his crew were amazing what they did as well. Sarul made himself available all of the time and promptly answered any questions. His crew was also very respectful to our house and property, and they cleaned up each and every day. I couldn't be happier. They were able to complete the entire job after 10 days. A few weeks later we noticed some small things (i.e. one small crack paver and one wall cap not glued), BUT after contacting Shawn, Sarul and his crew immediately came over in two days and resolved it (unbelievable service). We receive compliments all of the time, and are still in awe with how our backyard turned out. We weren't planning on doing any more hardscape after this job, but now we are planning a second project in the next 1-2 years and will be reaching out to Shawn to complete it. Thank you everyone at install-it-direct for everything!!! We really appreciate it!!!2020 Review: We asked IID to perform a second job for us on the side of the house and requested Saul and his team. To continue our curves in the paver hardscape from the first job, we asked them to curve the pavers around each flower bed in front of each window. We knew this wasn't an easy asked since the flower beds were very close to each other. Amazingly, the job was unbelievable and completely surpassed our expectations. We receive comments all of the time about the amazing work. The price was great as well. I was extremely happy the first time and extremely happy the second time with IID. I wouldn't go with anyone else. Thomas was also a joy to work with and promptly answered all questions and made sure things went smoothly. Thanks again IID for everything!!!
Feedback:
With the onset of the pandemic, we wanted to have a finished backyard to spend more time with family and enjoy the outdoor. Dustin was a great project mgr, from the intial quote, to actual work and follow up after completion. He was always here and making sure project was on time and completed correctly.The team that did actual installation was very good and did a great job of daily cleanup as well as at end of project.We are glad we went with this vendor and will recommend to others that want a fast install with great eye for detail and quality workmanship.
Feedback:
After receiving numerous quotes for my mini backyard project I came across Install-It-Direct. I’m pleased to share my experience with the entire team was an absolute pleasure. My interactions with competitors were not so positive (some design consultants missing their agreed upon appointment time and not calling to follow up at all). Again, as mentioned it was a smaller project that likely wouldn’t yield high profits for bigger companies. Ronald was very understanding and relatable and showed great patience with me and I was signing a contract the day prior to stay at home orders due to covid-19. So throughout the process of pending HOA approval and he kept in touch regularly so I had a tentative schedule to expect the work to be done. Within two months the team was on site, for the install. Site lead was Diego and the team was friendly and professional. I was fortunate enough to have shopped around and waited for the right opportunity for the right contractor and would definitely recommend Install-It-Direct for your next landscaping design project.
Feedback:
Install-it- direct installed artificial pet turf for my back yard. Ron was awesome and took the time to really understand my needs and what I wanted. He is super responsive with emails, text and calls. My back yard looks great and my dogs love playing outside again. I would recommend (and already have) Install-it-direct to anyone looking for quality and reasonably priced landscaping :). I hope to work with them again in time to come. Thanks again :)
Feedback:
We just bought a new house and wanted to get the backyard set up for our kids, so we hired Install-IT-Direct to put in some artificial turf. Chris was awesome to work with throughout the whole process. He is punctual, good at communication, and got the job done on time with minimal headaches. I would highly recommend Chris and Install-IT-Direct to anyone, and in fact, I have already sent a few people their way. Thanks again Chris!
Feedback:
From inception to design and completion, Install It Direct paid attention to every detail and took the extra steps necessary to complete the project on time and within budget. Where many contractors would have skipped steps or taken shortcuts, Install It Direct really did a fantastic job, worked every day until complete, and cleaned up my property really well. I highly recommend Install It Direct for your next tile, paver, or landscaping project.
Feedback:
Very please with Install it Direct. We capitalized on their 20% off winter special and the pricing was the same as all the other contractors we got quotes from. Even if we had to pay a premium, we would have gone with IID. Working directly with a PM makes things SO much easier and Tom was great to work with. He was always really responsive and super helpful. Would highly recommend Tom and IID!
Feedback:
We worked with Chris MacMillan and INSTALL-IT-DIRECT to completely redo our backyard. We installed pavers, a new pergola, paver walls, and a natural gas fire pit. Chris was awesome from start-to-finish. His communication skills are top-notch and he proposes really great design ideas that we hadn't even thought of ourselves. The workers showed up on-time every day and everything came through as scheduled and I was kept in the loop on everything that was going on. This was very well organized and executed. Special thanks to Chris for being a really nice and funny guy too. I would work with this company again in a heartbeat.
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