Client Review on Trinity Exchange

Danielle McRav...

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Danielle McRaven

Positive Review

June 24, 2020

5.0 / 5.0

Reviewed on Jun 24, 2020

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Trinity Exchange is a wonderful place to reside! The office staff as well as maintenance is extremely friendly & they treat you like family. They remember who I am by name & are quick to try & resolve any issue that might come up. Instead of just “doing their job”, they go above & beyond to make sure you get taken care of. An example is our AC was not cooling our kids bedrooms properly & I put in a service request via our resident portal. Maintenance came out & checked everything which turned out to be good, but didn’t resolve the issue about their rooms not cooling & the temperature being at least 10 degrees warmer than the rest of the apartment. The Maintenance Manager Caesar, went home that night & on his own time, did some research as to how to fix this problem. He got an answer & came back the next morning & fixed it while we were gone. When we came back home, he immediately came up to tell us what he did. The issue was solved!! My kids rooms are much cooler & I was so very, very grateful for Caesar’s tenacity!! He definitely went above & beyond to make sure we were taken care of and comfortable! I would recommend anyone to live here. Especially if you’re looking for a place that rises above your typical apartment complex.

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Client Review on Trinity Exchange

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Danielle McRaven

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Trinity Exchange

Client Review on Trinity Exchange

Danielle McRav...

Danielle McRaven

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