Client Review on Tru Green Meds

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T V

Negative Review

July 07, 2019

2.0 / 5.0

Reviewed on Jul 07, 2019

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Very aggravated. I asked multiple times if I can schedule the service for a specific date since I work 1.5 hours away and need to make arrangements to be on the property for the first treatment. I received an automatic message stating I was scheduled for Tuesday. I contacted TruGreen and I asked to have it set to Friday. I was told no problem it was scheduled for FRIDAY. I called on Friday to ask when they would be here as I did not receive a message stating when they would be on the way. I was told on the chat I was scheduled for Thursday the following week because the branch that services my area does not work on Fridays. . WHAT?? After a few choice words of frustration, I reluctantly said fine then set it for the this coming Monday, I can not leave work on Thursday. We will see if they show up. Until then, I am not happy with the scheduling portion of the company. I feel I was lied to at this point, given false promises. I hope they hold true to their schedule this time.

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