Client Review on Tumbleweeds Health Center

Taylor

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Taylor

Neutral Review

July 02, 2020

3.0 / 5.0

Reviewed on Jul 02, 2020

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I really enjoyed my experience during my initial evaluation. Both doctors were female and were both kind and attentive. The front office staff are younger and about half exuded good customer service. The girls behind the counter doing the transactions were slightly pushy to get me out of there even though it wasn’t busy at the time. I was told 2 weeks I should expect my medical card.(Online thru the Az Health Dept it says a total of 7-10 business days is how long it should take.) Today is the 2 week mark and I’ve yet to receive anything thru the portal so I called the office and come to find out my application hasn’t even been touched for processing in their office! Per Carolyn the woman who answered the phone, stated that due to technical difficulties and not enough staff my application along with many others hasn’t been processed on their end. I paid extra for their office to handle that and now I am being told I have to wait 3 weeks. I would have highly recommended this place except the fact that I was told incorrect information regarding when I would receive my card. 3 weeks later when you pay extra for a service to be completed isnt good business. I will not be going back for renewal. I heard Dr. Referralz was the way to go but I didn’t listen...

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