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Last Updated May 1, 2025
Urban Care Delivery
9th and olive | Los Angeles, California, 90015
Client Review on Urban Care Delivery
Feedback:
These people took my vitals and listening to me list off my vague, viral like symptoms. Without doing a CBC, throat swap, flu test, ANYTHING, they offer me some cough syrup and are prepared to send me out the door. After less than ten minutes of their attention. Realizing the cough syrup would probably not effectively get me to feeling better, I requested a steroid shot. The young man administered my injection into my arm (instead of the hip) leaving me with a very bruised and sore arm. Unfortunately my bad experience did not end there! I received a bill with odd procedures and charges. Upon calling, I learned I (and my insurance) was billed $200 for a new patient fee. Being an urgent care facility I would have to assume MOST patients are "new". (In my case, I was just a sick tourist trying to save my vacation). It is a completely unnecessary charge, and it wasn't the only one. $750 for the steroid shot, and $50 for some processing fee that no one on the staff can seem to explain WHY very adequately. So, with my insurance adjustments, I am now out $120 dollars for a crappy doc in the box to give me cough syrup and a poorly administered injection. Well done.
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