Year Founded:
2001
Pricing:
H
Revenue:
$1 million - $5 million
Active Clients:
20+
Major Clients:
Confidential
Employees:
10 - 50
Primary Services:
Water Filtration Systems

Us Water Systems, Inc.

1209 Country Club Road | Indianapolis, Indiana, 46234

US Water is a family-owned business that was started in their garage 16 years ago.

They hire water treatment professionals people with 10, 20 and even 30 years of water treatment experience. Their sales department and a tech support department is staffed with former installers and service technicians who have over 220 years combined field experience. They are not some slick sales and marketing company who is faceless and nameless.

You know who the owners are when you deal with US Water and they think that is important when you are looking for a water treatment company.

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Us Water Systems, Inc.

Us Water Systems, Inc. Reviews

Helpful (0)

Thai Doan

1 contributions
0 helpful votes

Negative Review

March 25, 2013

1.0 / 5.0

Reviewed on Mar 25, 2013

Overall Feedback:

Awful service. Not recommended. I asked about their iron filters and was given an evasive, almost rude answer. I wanted to know if their Filox media was "cut down" with other iron filtering products, such as Greensand Plus or Birm. They responded as if I was asking some invasive, inappropriate question. You're a water treatment company that sells to end-users! I ended up buying from a different company, one that seemed to care. And yes, I also think its strange how a positive review accompanies a negative one. UPDATE (4/22/12): I'd like to respond to the owner here who tried to discount me as "confused" or a "competitor." Look, I asked the CSR if, in a 2.0 cu. ft. iron filter installation, would I receive approximately 2.0 cu. ft. of Filox, or say .5 cu. ft. of Filox with 1.5 cu. ft. of other products, such as Greensand Plus or Birm (essentially, a "blend" of other products). Secondly, I asked if the Filox media itself was a conglomerate (or blend) of various standalone products to make it their media of choice. All I wanted to know was what I was potentially buying, and nothing seemed too exciting about the questions. The CSR simply got very defensive and I was surprised to have that experience. And now, instead of trying to reach out and make things right, you try to discount me as a competitor or confused customer. Nice tact.

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