Valley Rush Medical Supply

Valley Rush Medical Supply

Foothill Blvd | Irwindale, California, 91706
  • 4.4 / 5.0
18 Reviews
OPEN NOW - 10:00am - 10:00pm

Client Review on Valley Rush Medical Supply

  • 5.0 / 5.0
Feedback:

I am a scooter user, but my doctor told me it's time to move up to an electric wheelchair. When I went in, I could barely breathe. My heart was racing. What will my life be like in an electric wheelchair? Jack and Hyak eased my fears (and gave me ultimate cups of coffee!) and made me realize that this was right. But before I was sure, I had in mind 4 tests... first... Can it be pink and green (I mean who has a dual colored chair?) Jack said "hm, you want it, let's do it! It'll be our first but why not!?!?!" (Noooo! One point to Sherman Medical, Zero Stephanie) Second, is it comfortable? They had me try the Permobil M3 and Jack had them take my measurements really quickly and fix it up for me... It reclined, it tilted, it did everything but cook dinner! (Uh oh 2 points Sherman Medical, 0 Stephanie!) Next, they took me outside and I said "Ok if this goes over this awful ground over there, and I don't feel much, I'm in trouble!" Guess what? 3 points Sherman Medical, 0 Stephanie! Then my final test. Before I went I told my service dog, a standard poodle, if this is supposed to be the one, then jump on my lap and kiss me. Well, you guessed it... we got back in from the third test and he did "paws up" and I said "Uh oh! This is it! I'm in trouble! I couldn't stump them or my needs!" I put off asking my mom or dad for the funds, because maybe I just could ignore my needs, but finally almost a month in, I asked. I finally had come to the realization that this WAS best for me and that it would hurt me a lot less! Ok I digress, let's go back to the original appointment. My scooter was messed up and Jack told one of the workers, please fix this ASAP, she can't drive it this way! And so they had my play in the M3 a little longer and see what they could do for my scooter and the nearly 2 hours bus ride home. Cost? ZERO! They said if I buy with them they'd also help care for my scooter for travel and everything! I'm shocked! Well, I told them I wanted it before my birthday Oct 1st. So they said to come out for the final fitting and everything on the 30th and I'll go home with it! I'm just in awe of this company! They really care! As someone that has been really struggling with my decline in mobility, these guys really made me feel at ease! I can't wait to go back there and get it and drive it home! Thank you Hyak and Jack! You guys are an amazing team! I wish it wasn't so far away or I'd ask to work with you! ;) Thank you for making this transition as scary as it may be, as relaxing as it could be! I will always be a loyal customer! You guys deserve more than 5 stars!

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