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Vet Meds
Delivery | Duarte, California, 91010Client Reviews on Vet Meds
- 3.8 / 5.0
6 Reviews
Most helpful positive review
0 people found the following review helpful
- 5.0 / 5.0
By Carole Cisneros Jun 16, 2020
My family and I have been coming to Duarte Azusa Animal Hospital for over 18 years. The staff has ALWAYS been welcoming and loving towards our animals. Dr. Z is the best and goes above and beyond for... more
Most helpful critical review
0 people found the following review helpful
- 3.0 / 5.0
By Frank Pineda Jul 07, 2019
It was alright..... Vet dude and front desk were friendly and professional... Vet assistant was cold and seemed to be having some sort of a bad day.........a splinter on the bottom of her foot if you... more
Feedback:
My family and I have been coming to Duarte Azusa Animal Hospital for over 18 years. The staff has ALWAYS been welcoming and loving towards our animals. Dr. Z is the best and goes above and beyond for the animals he treats! He explains everything so that you understand and gives great tips for home care. He has saved our dogs on multiple occasions and the staff provides so much love and attention to them. Not only Dr. Z, but his staff is just as wise and helps answer all questions we have! I cant imagine taking my baby girl anywhere else but here! I trust them with the most important thing in my life (my dog Leah) and i have never been dissapointed in their service. Dr. Z has even saved puppies from parvo and gave our family one of them after our dog had passed away from old age. When we lost our family dogs when I was younger, the staff always made them and us comfortable while we said our goodbyes. I am so thankful for that and them!I would recommend this hospital for any owner who is looking for high quality care and staff who love the animals as if they were their own. Since my dog has developed major health issues this past year, we have relied on them so much and we appreciate everything they have done to keep our pup healthy and here with us. This is the best animal hospital around! Thank you Dr. Z and the amazing staff!
Feedback:
We brought our new Pittie here for a free checkup the pound provided. The location is clean, everyone is friendly, except for Jimmy "The Cat" (LOL). Doc was knowledgable about our TinaTulip because he, too, has a pit. It made us feel at ease knowing this. We did opt to get the recommended added services of shots and flee/tick care, which is a bit pricy but we want the best for our little rescue.
Feedback:
I think we were one of the first customers to Dr. Z,. My husband Pete and I have been bringing all our dogs and cats to him. We have never met a better Vet and his staff. What amazes me the most is how he and his staff can remember each pet's name and what is going on with each one of them. When he does surgery and if you follow his instructions, the results are 100% accurate. Love Dr. Z and all his staff! Olga and Pete Huerta
Feedback:
It was alright..... Vet dude and front desk were friendly and professional... Vet assistant was cold and seemed to be having some sort of a bad day.........a splinter on the bottom of her foot if you will....Too bad... place is close to home, but I think a better place must exist a few miles further away...... right? LoL I hope so....!!!!
Feedback:
THIS IS A LITTLE LONG, but PLEASE READ AND BEWARE!!! If they had 0 stars I would have to rate this hospital and Dr. Z a negative 0. I had used Dr. Z and his outside so-called surgeon specialist for orthopedic surgeries about 10 years ago for my lab and I never had a problem, BUT years later things have really changed. I don't even know where to begin as my very recent experience here has been a true nightmare and mostly a nightmare for my suffering rescue dog I tried to put at the best hands and care of. Dr. Z is NOT cheap at all and that's not even the gripe I have if the overall surgery and aftercare had been good, it wasn't even adequate... My rescue dog needed an amputation after the first determination of Cecil needing an ACL repair of the knee, Dr. Z determined once they opened his leg up that there was a mass and a biopsy was recommended. I agreed to the surgery of having my rescue dog's leg amputated as Dr. Z recommended this was the best results for him living a pain-free life. When I picked up my rescue lab from this hospital, I was so horrified to see the surgical site extremely swollen with blood dripping out of the surgical site... I knew this was NOT normal.. Dr. Z was harsh and abrasive when I showed my concern for poor Cecil who had gone through so much already... He harshly replied with, "just leave him here you can't handle him"... he meant I couldn't handle the infection they had already caused as he had been in their care since the amputation on Sept. 1st and 5 days later I was degraded with harsh talk and was NEVER given a proper discharge instructions. Of course I did NOT choose to leave my dog there, it was the weekend of Labor Day their office hours on Sat. are only until 2pm, and they would be closed throughout the long weekend. I asked who would be caring for him during this time... "there is someone who comes in only from 8am-12 to check on the dogs boarding".... My heart sank as I knew his surgery site was infected already! I asked for my records and took my dog home only to have to rush him into emergency as his surture site was still oozing with blood and liquid that was not normal... and you don't have to be a professional to notice that there was something completely wrong with it. I had paid a total of $3,000 for this BUTCHER to do this to my poor rescue lab Cecil. I ended up having to pay an additional $3,150 to the 24hour emergency Vet where it was determined he had a staph infection and aggressive antibiotic therapy and debrailing (where they aggressively clean the area until the dead skin shows improvement), in addition to resurturing the site, Cecil had to spend a week in 24hour care. I feel guilty because I took my rescue dog to Duarte-Azusa Animal Hospital, Dr. Z and his ortho surgeons and staff there. I trusted them to take the very best care of my rescue dog and this is the treatment I received. It's shocking and horrifying that there are heartless so-called professionals out there that are solely in it for the money and have no consideration for your actual pet. This is one place to STAY AWAY from completely. Disgusting all around with blow-up charges as well as HORRIBLE care. Beware unless you plan on paying double for ANY surgery for your beloved pet!
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