Client Review on Victor Valley Medical Care, Inc.

Felice Barr

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Felice Barr

Negative Review

March 04, 2020

1.0 / 5.0

Reviewed on Mar 04, 2020

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“Stat” X-Ray orders mean nothing to these people. I had a similar experience to others who have posted about how it’s basically first come, first serve. I was referred from Dr. Moushabek’s office (also part of HVVMG), but as a workers comp patient due to a wrist injury at work. The injury was on my right wrist, which is my dominant hand, and the pain was excruciating. After waiting maybe 40 minutes or so already, someone called me up to tell me she needed more paperwork filled out. I told her I couldn’t write. She told me I basically had to do it, so I pulled the clipboard from her because I was losing my patience, was in pain and had already been waiting a long time. She pulled it back toward her and continued to explain everything I needed to fill out. Horrible individual with zero customer service skills. I was basically in tears by this point because conflict was the last thing I could handle. Sorry for the long story, but I never was called back, all new patients that came in were seen before me, and after 90 minutes plus with no stat X-ray, I left and went back to the doctor’s office. It was already past their closing hours.

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Victor Valley Medical Care, Inc.

Client Review on Victor Valley Medical Care, Inc.

Felice Barr

Felice Barr

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Victor Valley Medical Care, Inc.

Client Review on Victor Valley Medical Care, Inc.

Felice Barr

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