Client Review on Walmart

William Clouse

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William Clouse

Positive Review

February 07, 2020

5.0 / 5.0

Reviewed on Feb 07, 2020

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It's smaller than some, but it's large enough to be sufficient. I've had issues with the automotive department however. Several times I've had to wait for assistance. The employees in the shop will act like they don't see you and won't come to the counter to assist you right away. This has happened with other customers as well. The service manager was very rude and acted like, "Another customer?" when I went there for an oil change. I ended up doing it myself. I later called the store and reported the problems that I had experienced over several months to the store manager and I told him that I would never bring my vehicles there again for service. Brandon, the general manager, said that he took my concerns very serious and was going to deal with it immediately. He said that the automotive department had been short handed but, that was no excuse for the rudeness and poor service. I appreciated him taking my concerns seriously. He invited me to meet with him the next time that I came to shop there.

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Client Review on Walmart

William Clouse

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Client Review on Walmart

William Clouse

William Clouse

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