XL Delivery-Riverside

XL Delivery-Riverside

Riverside | Riverside, California, 92506
  • 2.6 / 5.0
5 Reviews
10:00am - 10:00pm

Client Review on XL Delivery-Riverside

  • 1.0 / 5.0
Feedback:

Very nice store but my experience was HORRIBLE! I switched over from sprint recently and got my phones there. I was helped by an employee that no longer works there. He was nice like the other reps but gave me a bunch of false information! After signing and paying for the taxes and all that stuff I was asked to bring in my old phones (as I was doing a trade-in) and I did. But the last phone i turned in was (according to the manager Greg) stolen by a different employee who also no longer works there. So he tells me to talk to At&t to see if they can resolve all the issues I had for me issues that his store created! The store owed me $4,000 in credits for turning in my old phones and porting over my numbers. His employees lied to me about how getting those credits worked and now I'm here 5 months later paying almost $400 for my 4 lines and fighting to get my $4,000 that they owe me! When I first brought up my concerns to Greg he said he would try to help me as much as he could but what he actually did was prolong this so that I would have no chance in getting my money or phones back and now hes avoiding me. They all seem like really great people but just be VERY careful if you choose to go to this store! I do not recommend anyone to go to this store and I wish there was more that I could do so that this did not happen to anyone else. But for now I hope this review helps someone from having this happen to them also!

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