Client Review on Zone Depot - Hemet

Russell Wilson

1 contributions
0 helpful votes

Reply TO REVIEW

Russell Wilson

Negative Review

June 07, 2020

1.0 / 5.0

Reviewed on Jun 07, 2020

Feedback:

Once again, I must rate one star. I thought I'd give them another chance. Last time I wasn't able to get any help. Each time a clerk, who was walking around, told me he'd find someone... Never happened. He sure had no problems walking by me about four or five times. This time, I ordered a bbq delivery. The driver called at 9:00a.m. to tell me he had the "boxed" bbq. I explained it was to be assembled. He said he'd let the store know. I called at 5:00p.m. to check. Nope still in the box. Sorry, we'll delivery next week. No effort, or customer service, to put it together and get it to me, not even by the next day. Wait another week for our incompetence, thank you. The young lady on the phone was very polite and helpful in finding out what happened, but that was all she could do. The rest was not up to her. Well, once I get this bbq, that's it Home Depot. Lowe's is just down the road. I know you don't care about one customer, but I'm sure this is happening to others. You're just not worth the effort. UPDATE: YOU GUESSED IT, BBQ NOT ASSEMBLED OR DELIVERED. I CALLED THE DAY BEFORE TO CHECK. TOLD IT WAS ASSEMBLED AND READY TO GO. CANCELLED ORDER AND STAYING WITH LOWE'S. WORST STORE I HAVE EVER SEEN.

Reply TO REVIEW

Was this review helpful to you?

Yes No

Zone Depot - Hemet

Client Review on Zone Depot - Hemet

Russell Wilson

Russell Wilson

Feedback:

Request a quote from
Zone Depot - Hemet

Email Us

Our Partners

Zone Depot - Hemet

Client Review on Zone Depot - Hemet

Russell Wilson

Russell Wilson

Feedback:

Request a quote fromZone Depot - Hemet

Email Us

Our Partners

Request a quote from
Zone Depot - Hemet