Thrive - Anna
87 Richview Drive | Illinois, United States, 62906Client Reviews on Thrive - Anna
- 2.4 / 5.0
20 Reviews
Feedback:
Great dispensary and a great products. Very friendly staff. Staff are very accommodating and helpful. Very knowledgeable and able to help with your needs right away. Very clean and will designed place. Let them know if your preferences and they will be able to recommend you the best products matching your needs. Prices are also very good and reasonable.
Feedback:
The ease of access is why I didn't rate it as a 5 star. Even after online ordering there is a line, then another line, before you can be waited on. There's no way to pay online, the website is not user friendly, and the store layout is confusing, with little reference to the product sold. Even considering social distancing and state regs, they missed the mark on consumer experience. Special days and reserving inventory for medical is totally understandable, but waiting in line until ALL medical is served is not.
Feedback:
I can honestly say as a person from Colorado that the prices are outrageous!! I pay 40 dollars for an Oz. Of shake. Most I've paid for the flower is 170 an oz an that's for top shelf. I won't pay the prices here in Illinois for marijuana. Y'all need to rethink how this is priced and what the goals are. I would think it would be more about satisfied customers vs. money!
Feedback:
To whom can address my concerns;I feel CHEATED, I spent $160 and the THC percentages are nothing like whats being represented on the website.MY RECEIPT CHARGES A TAX FOR,REC EXCISE(THC<35%) THESE PRODUCTS HAVE NEARLY NO THC.At Thrive Illinois-Anna 87 Richmond Dr.I made a purchase today; I bought an 1/8th of flower, CRESCO REFRESH (HYBRID)$60, 0.00%THC/21.94% THCA! I am really confused, the ***Holy grail×headband 1.0 gram for $70, only has 6.82% thc/76.30% thca*** the website says the THC content of this product LIVE RESIN, 84.76% thc*** I WOULDN'T HAVE PURCHASED THIS PRODUCT, KNOWING THIS.
Feedback:
I specifically traveled to Thrive, not my first time, to discover my online order, which was confirmed by text, couldn't be filled because of product shortages. I spoke to management and was told it happens all the time. I witnessed 3 other customers who were offered replacements while there. I understand everyone is grateful to have 1 dispensary Anna, but the prices are outrageous, product is ok. I feel like an online order should be confirmed if the product is available. They act like a pharmacy, but don't produce like one. Need more options in Southern Illinois.
Feedback:
Eighths are 70 to 80 for medical, recreation will pay close to 180 with tax for just one eighth. Price gouging, and never a new item on the menu is just ridiculous anymore. Go to Consume in Marion, prices are great, tons of items, and so many choices to choose from. No price gouging based on popularity of strain, if you see a strain selling well then the price won’t go up. The shop is so close but I cannot shop there anymore. Driving 15+ miles out of the way is still cheaper.
Feedback:
A holiday weekend is not the time to visit. My husband and I have both had spinal surgery. Standing for extended periods of time is very painful. We stood in line for about 45 minutes. It would be nice if they had seating for people with our type of disabilities.With that said, the staff was very friendly and highly knowledgeable. Oh, you must wear a mask, even in line. If you don't have one, they will sell you a surgical mask for $2.
Feedback:
I wish I could post a positive review about this place, however, I am thoroughly disappointed with the “customer service” I received today. Picked up my online order and the person helping me advised me of the total amount of my purchase. I handed him $250 because I thought I heard him say that the total was $243. He went to get my order and when he came back I looked at the receipt, which showed the total was actually $233. One would expect $17 in change, right? I was given $7. When I questioned this, he evidently went to get a manager. Manager comes up to me and says, “Sorry, but you didn’t count the money when you handed it to him.” He is correct. I didn’t. But I also do not work there and get paid to ensure how much cash my customers hand me. I DO KNOW that I gave him every dollar of the $250 that I had just gotten from the ATM. I even tried to show him my recent withdrawal of this amount. Basically all I got was “sorry ‘bout your bad luck”. I suppose they will realize their error when they do their end of day drawer balancing. I know this company isn’t hurting for business, so my failure to return won’t impact them in the least. I also know that we’re only talking about $10. I’m not hurting for $10, but it’s the principal. I KNOW I am right in this particular instance, and how they chose to handle it was subpar. Toto, we’re not in Colorado anymore.
Feedback:
Even though there was a line across the parking lot they made sure to keep their customers informed and even offered free water bottles while waiting. I didn't stay that day but came back later and checked it out. They were out of pretty much everything because of the demand but were super laid back and had allot of information. I bought a sticker just to show my support.
Feedback:
I understand they have to cater to the medical community first, but what's the point of legalizing recreational use if you're going to put so many stipulations on it? I've been twice on days that were supposed to be recreational days and came home empty handed... I think I'll just wait until I can go further up north O'Fallon, Fairview Heights etc to buy from dispensaries that don't run out of products... Thrive is just too small of an operation for me lol standing in line to get nothing while the people seem happy to tell you they have nothing.. Complete waste of time.
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