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Last Updated April 1, 2024
Us Water Systems, Inc.
1209 Country Club Road | Indianapolis, Indiana, 46234
- 4.0 / 5.0
Client Review on Us Water Systems, Inc.
Feedback:
Everything about this purchase (a Galaxy RO system) was great. I was shopping for a system to replace one I had bought from another company several years ago. I wanted to install something from a US manufacturer with good customer service/tech support. I happened to find this company through their installation YouTube when I was desperately trying to figure out how to get my old system to work. I looked up their number and called them. The customer support was great from the beginning and I ordered a system right away. Since I am going out of town I told them I needed to receive the system either before I left or after I got back and two days later the system was on my doorstep. I did have a plumber install it, I am just not handy at all, and at one point he had a question so we called tech support. They were right there on the line in a jiffy and they helped us through it. Everybody at this company is so friendly and nice and the product itself seems extremely well built and solid and the prices were extremely competitive. I wish I had found this company before but better late than never as the saying goes. They are on EST so that is helpful too in terms of tech support, at least for me in Ohio, since some of the other companies I had shopped are in other time zones. The weird thing is that when I was shopping for RO systems this company didn't pop up on Google so I don't know what's up with that. If it hadn't been for their installation YouTube I would never have found them and I'm so glad I did!
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